In recent years, the term Business Process Outsourcing or BPO has gained prominence and the trend of outsourcing back office...
India has emerged as a hot destination for BPO work in recent years. The success is mainly due to the...
It is a fact that India has been at the forefront of the BPO/Services revolution and its firms have garnered...
In previous articles, we looked at how the BPO phenomenon has played itself out in India and other Asian countries...
In recent years, the BPO phenomenon has accompanied the increasing globalization of the world economy and has spawned a shift...
In previous articles we have seen how the BPO phenomenon benefits the Western countries (US, Europe etc) by slashing the...
In previous articles, we looked at the humungous benefits that the BPO phenomenon brings to the economies of the host...
Like other sectors in the corporate world, the BPO sector has been affected by the ongoing global economic crisis. For...
In previous articles, we talked about how the ongoing global economic crisis coupled with domestic pressures affect the outsourcing of...
The previous articles have discussed the impact that the BPO phenomenon has had on the economies of the home and...
The main drivers of the BPO phenomenon are globalization, economics and geopolitics. To elucidate, ever since the global economy started...
In previous articles in this module, we have discussed how the BPO sector has evolved and some future directions for...
Insourcing is the opposite of outsourcing! Well, that sounds obvious, isn’t it? However, many people do not know what it...
Gone are the days when outsourcing meant a steady stream of jobs being shipped to India. Now the trend is...
The regulatory scandals involving HSBC and Standard Chartered (2013) have brought into focus the issue of how the outsourcing of...
What is De-Risking ? Outsourcing is a process that involves selection of vendors who would then do the necessary work...
We All Know What Offshoring Is! But, Do We Know What Near Shoring and Friend Shoring Mean? The term Offshoring...